Our Education Blog

Today we are highlighting one of our long-time partners, Dr. Maurico Castillo, and his students. Dr. Castillo teaches in the College of Engineering, Computer Science, and Technology at California State University, Los Angeles and is an Advisor for Web Professionals Global , the professional association for all things web. This semester, Dr. Castillo has been teaching students at the Esteban Torres High School Engineering & Technology Academy. He is teaching CTeLearning’s AI for the Workplace course . 30 students worked their way through the course that teaches students how AI can be harnessed in the workplace, no matter what the future educational and career paths of the students may be. The course features the PromptScout tool, which helps students learn how various AI prompts can be used in a variety of professional settings to streamline work. The 5,360 prompts cover 63 different industries ranging from welding and business and cosmetology to agriculture. We caught up with Dr. Castillo to hear about his experience working with CTeLearning and teaching the course: “AI is here and is becoming a part of every career pathway. As CTE educators we must prepare learners for their future, and their future will include AI. AI will not replace people in their chosen pathways, but I see it helping to do more in less time. For example, people in a variety of career fields including welders, electricians, mechanics, solar techs, cosmetologists, web designers, and arborists are small business owners and entrepreneurs. As a welder, you have a craft that is high-paying and you may own your own business. AI can help you with many administrative tasks including digital marketing, customer service communications, and even safety reviews and codes review. AI is becoming the new career literacy. Every student needs to learn about how AI is a valuable tool and not something we should be afraid of. I was the first to deploy this course in CA. I took the opportunity with a class at a local high school that had 30 students. As a member of the advisory committee of Web Professionals Global, I got to see much of the early development of the microcredential and its supporting curriculum. So, when I had the chance to give it a test drive, I could not resist. I am a professor, and so like all professor types I am passionate about learning and can talk forever on any topic I love. I am excited for you to hear from the first class of certificate earners.” Hear From the Students Let’s hear from Dr. Castillo’s students about how they liked the course.  “What I liked about the CTelearning course is that it made you learn ways you can work with AI without letting the AI control your work. It helps you understand how to make the AI work with you and what you want to create. I also like the scenarios because it helps us get an experience of what it's like to use AI to help which work. ” –Veronica Perez “To learn about AI is a great thing considering that’s what is increasing in this economy. I feel like this program is doing a good thing teaching us high school students how to use it. Learning AI can help us in the future as we can find a path in an AI-based career or even in common life situations. I’m very glad to be able to have this opportunity as I see this as something very useful for my future.” –Josie Beltran “There were many things that I enjoyed about the AI in the Workplace course. Before this, I was always skeptical about AI, and even considered myself a hater. When I started reading the modules, I really enjoyed the new information I was learning about AI and how helpful it can be in work life, but also in real life. I also liked how there were sections in the modules that showed the dangers and cons for AI. A lot of people who are passionate about something seem to only show the bright side of it, but I really liked that the course didn’t show any bias and showed how AI can be bad as well. Another reason why I liked this was because it taught me new ways to use AI and all the capabilities it has.” –Derrek Aparicio “The program was very helpful because it helps you learn completely different things and can help prepare you for the future.” –Jesse Mendez “What I like about the program is the attention to detail throughout the course. Each action is divided into different topics, making it more accessible to users.” –Emely Perez “What I liked about the program we took was the scenarios. They allow me to see situations where I could use AI in real life. The situations were mainly in work environments, where I could really use AI to help me in situations.” –Abel Gonzales Your School Could Be Next Contact us today at hello@ctelearning.com or 877-828-1216 to schedule your free 20-minute demo. One of our team members will show you how you can bring this innovative AI curriculum into your classroom and prepare your students for success.

Frequent readers of our blog know we like to highlight our teachers and students across the country who are doing great work. Today we are highlighting Patrick McLane and his students. Patrick is the Illustration and Design Instructor at the Career Technology Center (CTC) of Lackawanna County in Pennsylvania and will be delivering a new certificate opportunity to his students in Fall 2025 thanks to a new partnership. Recently, career and technical education (CTE) programs in PA schools worked with the Pennsylvania Department of Education Bureau of Career and Technical Education (BCTE) to provide an alternative to Adobe certificates for high school and CTC students. Thanks to this effort, the Certified Web Animator Certificate is now recognized in the Classification of Instructional Programs (CIP) by the state of Pennsylvania. The certificate is part of our Web and Computer Animation course and is backed by Web Professionals Global , our industry partner. Web Professionals Global is the industry association for all web-related careers, and all certifications are created and backed by industry professionals. The Learn and Earn partnership with Web Professionals Global allows students to earn career-building certifications while still in school, and the cost of certifications are underwritten by the CTeLearning partnership with the professional association. Editors’s Note: Formerly known as the World of Webmasters (WOW), Web Professionals Global underwent a rebranding in 2022. Certifications in state listings may still appear under the WOW umbrella. Today, most educators and industry members recognize that WOW is now known as Web Professionals Global. Patrick’s students will be exploring an exciting career pathway and earning certifications that they can take with them in their future educational and professional careers. Another bonus Patrick and his students will enjoy is the fact that the curriculum is PC, Mac and Chromebook ready. It also includes a robust online animation editor tool suite that is free with the curriculum, and there is nothing to install on the student’s device. This will ensure complete flexibility and mobility for all his learners. Let’s hear from Patrick to hear about his experience getting the certificate approved by the state and what he is looking forward to when his students take advantage of this opportunity next fall. What did your advisory committee say when you approached them about adding the Certified Web Animator Certificate and shifting away from offering only an Adobe Photoshop certification? Did they echo your sentiments about wanting to offer more to students? Our Occupational Advisory Committee was in agreement that there needed to be an alternative to the Adobe Certifications as a path to graduation for students. They felt that the Certified Web Animator Certificate was a great option. Not only did it satisfy many of the Digital Imaging requirements of our task list, it offered an opportunity for students to practice and master many soft-skills addressed in our instructional area. One of the stand outs of the Web Professionals Global certifications is their attention to soft skills. The certifications are all about building the whole professional and not someone who is proficient in just a tool or a couple skills. In this case the Web Animator certification also covers ethics, IP, project management, design process, marketing, storyboard, audio, and technical aspects of creating robust animations built on a timeline. What was the process like working with the Pennsylvania Department of Education to get the Certified Web Animator Certificate approved? The process proved to be pretty painless. The documentation of your curriculum was so thorough, it made it easy for us to show alignment with our state task list. The Certified Web Animator Certificate teaches not only animation but also music, sound effects, audio engineering, storyboarding, ethics, critical thinking, and math in the workplace. What do you like about this comprehensive approach to preparing learners? I love the fact that the program incorporates various competencies. The soft skills and professional practice elements of the certification add another level of assessment for those areas of my curriculum. The production areas are an added bonus that help the students develop into more well-rounded professionals and prepare them for the workforce. How does it feel knowing you are giving your students the opportunity to earn certifications that are backed by industry, not just a testing company? It is an excellent addition to my program. Not only does it give students skills that are transferable no matter which platform a potential employer utilizes, it provides opportunities for higher level creative problem solving. What feedback have you received from your administrators about the course change and upgrading the certification options? Our administration is always appreciative when we can offer additional opportunities to students. It helps when they are marketing our program to sending school districts. What would you tell other teachers who may be interested in offering this certification to their students? If you have been searching for an alternative certification path for your students, the Certified Web Animator Certificate is an excellent option whether your program is focused on digital media, web design, or commercial and advertising design. The concepts presented in the program are industry standard and applicable to a wide range of disciplines. Contact us Today For more information about how you can help your students earn career-building certifications, contact us today at 913-764-4272 or hello@ctelearning.com . We would be happy to show you how we can help in a free 20-minute demo.

The demand for new web and mobile games continues to surge, driven by the staggering numbers of players worldwide. With approximately 1 in 4 people globally engaging in mobile gaming and over 1.13 billion online gamers, the market shows no signs of slowing down. We offer a Web and Mobile Video Game Design course designed to prepare middle school and high school students for this exciting career pathway. In 2024 alone, the industry witnessed the release of over one million new mobile games annually across iOS and Android platforms. These figures are subject to slight fluctuations influenced by market dynamics and global events. Notably, statistics reveal a significant presence of women in mobile gaming, constituting 63% of the player base. Furthermore, while the US contributes 29% to global mobile game spending, a substantial 71% of revenue emanates from outside the US. Currently, there are approximately 500,000 mobile gaming apps available on Android platforms. The average age of mobile gamers stands at 36.3 years, indicating a broad demographic appeal. China leads the gaming market with over 700 million gamers, while the US boasts over 191 million mobile gamers, with both numbers continuing to grow. Browser-based games, or web games, are projected to become a market worth over $9 billion by 2027, highlighting the expanding opportunities in this sector. Additionally, gamification is increasingly permeating various industries, simplifying training and process descriptions, including marketing. A recent poll indicates that 50% of startups plan to integrate gaming elements into their strategies in the near future. One aspect of game development is web app games. These games appear as mobile games, but do not need to be downloaded to the mobile device. Unlike traditional mobile games that require purchase or download from app stores, web app games are accessible through any smartphone browser. Game designers are leveraging this to bypass app store fees and directly reach a broad audience eager for new gaming experiences. Game design is a broad field and allows many different opportunities for anyone interested in this industry. The obvious are game designers and game developers, but that is only a small part of the story. To build a successful game you need graphic artists, sound effects artists, audio engineers, project managers, producers, and game testers, just to name a few. The Opportunity In the realm of career opportunities, the demand for web design skills is skyrocketing in today's digital age. From small enterprises to multinational corporations, establishing a robust online presence is imperative for global competitiveness. Learning web design not only unlocks diverse opportunities but also equips individuals with sought-after skills applicable across industries. While some designers pursue four-year degrees, many enter the field armed with industry credentials, a strong portfolio, and some post-secondary education. Employers now prioritize industry certifications and portfolios over traditional college degrees, recognizing the value of practical skills and expertise. Embarking on a career in game design offers various pathways. While a formal degree program remains an option, an increasing number of studios and employers prefer industry credentials and portfolios. Lifelong learning is emphasized, with many designers opting for self-education supplemented by industry-based certifications to gain a competitive edge. Entrepreneurial individuals may opt to establish their own design businesses, offering autonomy over projects, clients, and schedules. Freelancing is another avenue, providing flexibility in choosing clients and setting rates, along with exposure to the global market and diverse collaborations. Beyond career prospects, game design enhances problem-solving and critical thinking skills, offering continuous learning opportunities and transferable skills applicable across diverse fields. Educators are encouraged to guide students towards this high-growth pathway, unlocking doors to successful and fulfilling careers in web and mobile game design. Check out our Web and Mobile Video Game Design course and contact us for a free demo.

Today we are highlighting Tracy Curry, a Technology Teacher at S&S Consolidated ISD in Sadler, TX, and her students. For background, check out this article we published a while back on how Tracy is using our Web Game Design curriculum with her students. This semester, her students are working on the CTeLearning AI for the Workplace course and earning an AI credential backed by Web Professionals Global that they can take with them in their careers, no matter what industries they enter. This past December, Tracy invited Steve to do a video Q&A with her students to talk about the importance of AI and answer student questions. Before beginning the AI for the Workplace course, many of the students believed that AI tools are only applicable for computer programmers. During his talk, Steve showed them how AI can be applied to a variety of industries and that it is a tool to be used by anyone in any career pathway. Those who know how to use AI can set themselves apart and build a competitive edge over others without AI knowledge and skills. In fact, 70% of employers will hire someone who has AI skills over someone who has more experience but does not have AI skills. The course features CTeLearning’s PromptScout tool, which helps students understand how various prompts can be used in a variety of professional settings for different objectives. The 5,360 prompts cover 63 different industries including construction, healthcare, agriculture, automotive mechanics, welding, cosmetology, business and more. These real-world prompts give students a tangible understanding of what it means to utilize AI tools for professional purposes. Let’s hear from Tracy and her students on their experience with the AI for the Workplace course and how they are enjoying it. Tracy Feedback What do you like about teaching AI for the Workplace microcredential? What I like most about teaching AI for the Workplace is that I am giving my students a headstart when it comes to AI and the workplace. How do you like that this course has a built in application (PromptScout in module 4 of the course) to help students explore and understand how AI can be a powerful tool regardless of their career pathway? PromptScout is extremely useful to students in finding different industries and companies to see how AI can be a powerful tool. The app is helpful because students may not think of all the industries that it lists, and that may lead them to look at industries they had not considered before. It saves teachers a lot of time finding the information for the students or directing them to the right place. It might also help them decide on another pathway or career path based on their findings. How does it feel to know that you’re providing your students with the opportunity to earn industry certifications in a new technology, where 66% of companies now consider AI skills a key requirement for all new hires? I feel privileged to be able to offer this course to my students. When many of my colleagues are pulling their hair out and fighting AI, I’m doing the opposite in that I’m encouraging my students to use AI. Your course provides the information students need to become familiar with AI and the different types of AI applicable to all different industries. Your course reinforced what I’ve been telling my students about AI and its importance to their future, and it provides evidence about how it’s being used currently in the workforce. This course also helps my students think about how it can be used in the future to make their lives easier. How has your experience been working with CTeLearning? My experience working with CTeLearning has been incredible. The course is very easy to set up and use. My students are at all different ability levels, so the fact that they can work at their own pace is extremely beneficial for my classes. The curriculum is straightforward yet challenging so that it keeps the students engaged. Also, the support that I get from the CTeLearning team is fantastic and most helpful. What would you tell other teachers who may be interested in teaching this course? I would tell them to jump into it‒they will not regret it! Student Feedback What do you like about the AI for the Workplace course? The course is the first course that I have taken that uses real-life scenarios in its curriculum. I enjoyed getting to better understand both the capabilities and coordination of AI programs. How does it make you feel that you have earned this credential? I feel like the credential will help me find a job in the future and it taught me how to correctly use AI. I feel accomplished in earning one of my first credentials. How has the course helped you realize the significant role AI will play as a tool in your future career? AI is going to be used in everything and now I am ready to use it. The course has shown me how artificial intelligence can streamline my career work, and being ethical in my career. What was the biggest surprise you had while learning AI? The biggest surprise to me while learning about artificial intelligence was the number of different industries and careers it can support. What would you say to other students who may be interested in earning their AI certificate? To other students that would like to try the AI course, I would tell them it's a simple and useful credential that would be worth their time if they tried it. Your School Could Be Next Reach out to us today to learn more about the AI for the Workplace course. With just a 20-minute demo, we can show you how you can equip your students for success in their futures.

A career in animation is one of the dream careers many people aspire to. It is a highly creative and in-demand career path. With attractive salaries and the personal freedom it offers, a career in animation could be the right choice for you. Movies, television shows, video games, and other forms of media use computer animation. Many people pursue careers in animation because it offers a mix of creativity and lucrative opportunities. Those who value freedom and self expression are especially drawn to this field. However, there's a misconception that only graphic artists can find jobs in this exciting and rapidly growing industry. That couldn't be further from the truth. Animation projects require not only animators but also a wide range of other creative professionals. These roles include sound effects artists, audio engineers, music composers, voice actors, storyboard artists, character designers, scriptwriters, project managers, producers and directors. And the business aspect plays an important role in ensuring the sustainability of any animation venture, which involves marketers, entrepreneurs and business administrators. It is obvious why someone who is artistically inclined would want to study animation, but why would someone interested in business, science or engineering be interested.? Studying animation benefits individuals in marketing, business and engineering in so many ways. It helps develop skills such as storytelling, creative content creation and the ability to explain complex ideas in a visually appealing way. These skills greatly enhance communication and problem solving abilities. Marketers can use animation to create engaging narratives that enrich their campaigns. Animation can transform presentations and assist in visualizing products effectively. Engineers can leverage animation tools for simulations and design processes. This interdisciplinary approach fosters creativity, technical expertise and strategic thinking across professions, ultimately making complex information more accessible and captivating for everyone involved. As we look to the near future, the animation industry will accelerate the integration of emerging technologies such as augmented reality (AR), virtual reality (VR), and artificial intelligence (AI). More than ever before, we will see a blurring of the lines between digital and physical worlds. Animators will be at the center of creating even more immersive and interactive experiences. We are on the edge of a new world of storytelling. Are you ready? Check out our Animation Course and contact us today for a free demo.

We are proud to introduce a new model for teachers to reward their career and technical students with international industry-recognized certifications. Read on for how our new model provides schools, teachers, students and parents with a better alternative to the old model of students earning certifications.

New Certification Opportunities for Pennsylvania CTE Educators and Their Students

Artificial Intelligence (AI) is revolutionizing industries worldwide, and the trades are no exception. Rather than replacing skilled tradespeople, AI is emerging as a powerful tool to enhance their work. From streamlining complex tasks to offering innovative solutions, AI enables tradespeople to work smarter, faster, and more efficiently—saving time and money while improving safety and quality. So often, people think of AI as a tool only for the tech world, but it has applications far beyond coding and software development. Whether you are in a trade, a small business owner, or a tech professional, AI has something to offer everyone—if you know how to use it. By learning how to integrate AI into daily workflows, individuals across all industries can unlock new efficiencies and possibilities. We could apply this approach to every trade career, but we already do this comprehensively with our PromptScout app in our brand-new AI for the Workplace course . In this article we will highlight several career pathways including welding, construction, electrical work, plumbing, dental hygiene, and cosmetology to demonstrate how trade professionals are finding practical ways to incorporate AI tools like ChatGPT, Claude, Perplexity, CoPilot, etc. into their daily routines. AI in Welding Applications and Benefits AI in welding is primarily used for quality assurance, process optimization, and safety monitoring. Welding involves precision, and even minor errors can lead to structural weaknesses. AI can analyze welding patterns, detect inconsistencies, and provide real-time feedback to improve quality. For example, AI-powered welding robots equipped with sensors can monitor heat levels, adjust welding speed, and ensure consistent weld seams. These robots don’t replace welders but assist them in achieving precise results, reducing the need for rework and material waste. Example: Using ChatGPT in Welding A welder could use ChatGPT to quickly look up troubleshooting steps for common welding defects like porosity or cracking. For instance, a welder encountering uneven weld beads might ask, “What are some reasons my weld beads are uneven, and how can I fix them?” ChatGPT could provide detailed guidance, helping the welder resolve the issue on the spot. AI in Construction Applications and Benefits Construction projects are complex, requiring meticulous planning and coordination. AI excels in managing logistics, analyzing structural designs, and predicting potential issues before they arise. AI-powered software can create detailed project schedules, optimize material usage, and forecast potential delays due to weather or supply chain disruptions. Drones equipped with AI can survey construction sites, providing accurate measurements and identifying safety hazards. Example: Using ChatGPT in Construction A construction manager might use ChatGPT to draft safety guidelines for a specific task or generate a materials list based on project specifications. For example, “What are the safety precautions for operating a crane near power lines?” ChatGPT can offer a concise checklist, ensuring compliance and worker safety. AI in Electrical Work Applications and Benefits Electricians benefit from AI tools that diagnose electrical issues, design circuits, and predict system failures. Smart home systems integrated with AI allow electricians to set up automated energy-saving configurations for clients, enhancing functionality and efficiency. AI-powered diagnostic tools can analyze electrical panels and pinpoint issues such as overloaded circuits or faulty wiring. These tools save time by eliminating guesswork, allowing electricians to focus on repairs. Example: Using ChatGPT in Electrical Work An electrician could use ChatGPT to find wiring diagrams or confirm code compliance for a specific installation. For instance, they might ask, “Help me diagnose a large voltage drop on an outside circuit.” ChatGPT’s response can serve as a quick reference, ensuring the job is done correctly. Additionally, an electrician could use AI tools to create a brochure or blog post to promote their qualifications, highlighting certifications, services offered, and customer testimonials to attract more clients. AI in Plumbing Applications and Benefits AI in plumbing aids in detecting leaks, mapping pipe systems, and preventing water waste. Smart sensors combined with AI can monitor water flow and alert plumbers to potential issues before they escalate. AI-enabled cameras can inspect pipes for blockages or corrosion, providing plumbers with real-time visuals and analytics. These tools improve accuracy and reduce the time needed to diagnose problems. Example: Using ChatGPT in Plumbing A plumber might use ChatGPT to draft an estimate or explain a repair process to a customer. For example, “How should I explain the steps for replacing a water heater to a homeowner?” ChatGPT can generate a clear explanation, helping the plumber communicate effectively and build trust with the client. Additionally, a plumber could use AI tools to create a spreadsheet showing the return on investment (ROI) for installing low-flow toilets and shower heads, illustrating potential water savings and long-term cost benefits for clients. AI in Dental Hygiene Applications and Benefits Dental hygienists can leverage AI for patient diagnostics, treatment planning, and education. AI-powered imaging tools analyze X-rays and dental scans to detect cavities, gum disease, or other oral health issues more accurately and quickly than traditional methods. AI can also streamline administrative tasks like appointment scheduling, allowing dental hygienists to focus more on patient care. Example: Using ChatGPT in Dental Hygiene A dental hygienist might use ChatGPT to draft a patient-friendly explanation of a complex treatment plan. For instance, they could ask, “How can I explain the process of scaling and root planing to a nervous patient?” ChatGPT could generate a calming and clear explanation, making patients feel more at ease. AI in Cosmetology Applications and Benefits Cosmetologists can use AI to enhance customer consultations, create personalized beauty regimens, and manage salon operations. AI-driven apps analyze skin and hair conditions, recommending tailored treatments or products for clients. Additionally, AI can assist in designing hairstyles or makeup looks, using virtual try-on technology to help clients visualize results before committing to a service. Example: Using ChatGPT in Cosmetology A cosmetologist might use ChatGPT to write a social media post promoting a new service or product. For example, “Can you help me create a post about the benefits of keratin treatments?” ChatGPT could draft an engaging post, helping attract new clients and build their business. Additionally, a cosmetologist could use ChatGPT to create an outline and script for giving a workshop for seniors on best practices to maintain healthy hair. For instance, they might ask, “Help me draft a detailed outline and talking points for a workshop on senior hair care best practices.” ChatGPT can generate a professional and engaging plan to ensure the workshop is both informative and enjoyable. Additional Benefits of AI for Tradespeople Time-Saving: AI automates repetitive tasks like documentation, inventory management, and scheduling, allowing tradespeople to focus on hands-on work. Cost Efficiency: AI reduces waste and optimizes resource use, saving money on materials and energy. Safety: AI-powered sensors and monitoring tools enhance workplace safety by identifying hazards and ensuring compliance with regulations. Skill Enhancement: By providing instant access to information and best practices, AI empowers tradespeople to continuously improve their skills. Conclusion AI is a game-changer for the trades, offering tools and insights that help professionals work more efficiently, reduce costs, and improve outcomes. Whether it’s ensuring the precision of a weld, optimizing a construction schedule, diagnosing electrical issues, detecting plumbing leaks, enhancing dental hygiene, or improving cosmetology services, AI enhances the capabilities of skilled tradespeople without replacing their expertise. By integrating AI tools like ChatGPT into their daily workflows, tradespeople can solve problems faster, communicate more effectively, and deliver higher-quality results. As AI continues to evolve, its potential to support and empower the trades will only grow, making it an indispensable partner for professionals in the field. CTeLearning's AI for the Workplace curriculum with an industry-based microcredential enables CTE teachers to give their students a career-boosting industry credential in just five hours of class time. This curriculum empowers learners with skills to use AI as a tool, positioning them as the most hireable employees in their fields. Interested in learning more? Click here or call us at 913-764-4272 to schedule a free 20-minute demo of any of our courses and certifications. Citations American Welding Society. (2023). “AI in Welding: Enhancing Precision and Quality.” Retrieved from https://www.aws.org National Association of Home Builders. (2023). “AI Tools in Construction Management.” Retrieved from https://www.nahb.org International Brotherhood of Electrical Workers. (2023). “How AI is Supporting Electricians.” Retrieved from https://www.ibew.org Plumbing Manufacturers International. (2023). “AI Applications in Modern Plumbing.” Retrieved from https://www.safeplumbing.org WebProfessionalsGlobal.org “Congratulating the First Students to Earn the New Certified AI for the Workplace Credential” Retrieved from https://webprofessionalsglobal.org/congratulating-the-first-students-to-earn-the-new-certified-ai-for-the-workplace-credential/ WebProfessionalsGlobal.org “Introducing the AI for the Workplace Certificate “ https://webprofessionalsglobal.org/introducing-the-ai-for-the-workplace-certificate/

Artificial intelligence is shaping the future of work. From healthcare to engineering, AI tools are transforming industries. Our recently released AI for the Workplace course prepares students for the world of AI, no matter where their future educational and professional paths will take them. But AI isn’t perfect. When things go wrong, the lessons can be just as valuable as the successes. Our course shows how while AI is an incredibly powerful tool, it cannot just be trusted blindly without verification. Here, we explore some high-profile AI failures and how they can guide educators in preparing learners for an AI-driven workplace. Misleading Outputs The Failure: In one instance, a generative AI system created false news headlines. These included fabricated stories about public figures, leading to confusion and reputational damage. For example, AI erroneously reported that a CEO had committed suicide, causing panic before the truth was clarified. Similarly, Google’s AI suggested bizarre solutions to common questions, such as adding glue to pizza sauce or eating rocks daily. These errors highlighted how AI can misinterpret data or provide nonsensical advice when not carefully monitored. Takeaway for Educators: Teach students to verify AI outputs. Emphasize the importance of critical thinking when using AI tools. Encourage learners to question results and double-check facts. Thought for Students: Always be the human in the loop. AI is powerful, but your judgment is irreplaceable. Bias in AI: Who’s Left Out? The Failure: Recruitment tools trained on biased data favored men over women or excluded older candidates. In healthcare, algorithms gave lower-risk scores to Black patients compared to white patients with similar needs. These issues arose from biased training data that reflected existing inequalities, reinforcing discrimination instead of eliminating it. For example, an AI system penalized resumes containing words like “women’s” or identifying all-women colleges, systematically disadvantaging female applicants. Takeaway for Educators: Highlight the importance of ethical AI use. Show students how biases in data can lead to unfair outcomes. Discuss how diversity in datasets can improve AI systems. Thought for Students: Question the fairness of AI. Ask who’s included, who’s excluded, and why. Legal Trouble: AI and Fabricated Information The Failure: Lawyers have used AI to cite nonexistent legal cases. One instance led to fines and professional embarrassment after a court discovered fabricated precedents. In one case, an attorney submitted a brief with six false citations provided by AI, complete with fake quotes and docket numbers. These errors arose because the lawyer relied entirely on AI without verifying the accuracy of its outputs. Takeaway for Educators: Stress the importance of validating AI-generated information. Create assignments where students cross-reference AI outputs with credible sources. Thought for Students: AI can assist, but it can also mislead. Your diligence makes all the difference. Automation Gone Awry: The Tesla Incidents The Failure: Tesla’s Full Self-Driving AI faced scrutiny after numerous crashes. Investigations revealed safety concerns tied to AI decision-making in critical moments. In some cases, the system misjudged obstacles, leading to collisions, while in others, it failed to recognize road hazards altogether. These incidents raised questions about the readiness of autonomous systems for widespread adoption and the ethical responsibility of companies deploying such technology. Takeaway for Educators: Use real-world examples to discuss AI’s limitations. Encourage students to think about the ethical implications of autonomous systems. Thought for Students: Ask yourself, “How can we make AI safer and more reliable?” Your innovations could save lives. Missteps in Customer Service The Failure: A chatbot advised a business owner to violate legal regulations. In another case, a virtual assistant provided inaccurate airline policy information, leading to financial disputes. For example, a passenger was misled into buying an expensive ticket under false promises of a refund, resulting in a legal battle. These failures underscore the risks of poorly designed AI systems in customer-facing roles. Takeaway for Educators: Teach students the value of user education. Highlight the risks of relying solely on AI for critical decisions. Thought for Students: An AI answer isn’t the final word. Learn to spot errors and seek clarification when needed. AI and False Promises The Failure: A company used AI-generated content in marketing, leading to celebrity likenesses being used without consent. For instance, Tom Hanks’ image was digitally recreated to promote a product he never endorsed. Similarly, AI-created promotional materials for events failed to deliver on their promises, leaving customers disappointed and businesses facing backlash. Takeaway for Educators: Discuss intellectual property and ethical marketing practices. Teach students how to use AI responsibly in creative projects. Thought for Students: AI can enhance creativity, but integrity matters. Make sure your work respects others’ rights. Drive-Thru Chaos: When AI Fumbles The Failure: An AI system implemented in McDonald’s drive-thrus led to widespread frustration. Customers reported repeated errors in orders, including accidental bulk purchases of items. One incident involved an AI misinterpreting a customer’s order and adding 260 chicken nuggets. These mistakes became viral moments on social media, damaging the brand’s reputation. Takeaway for Educators: Use this as a case study in user experience design. Teach students how to anticipate user needs and design for reliability. Thought for Students: Technology should make life easier, not harder. Think about how your designs impact real people. Ethical Red Flags in AI Training The Failure: Microsoft’s chatbot became offensive after being exposed to toxic online interactions. This highlighted the risks of using unfiltered data to train AI models. Within hours, the chatbot began spewing racist and offensive language, forcing Microsoft to shut it down. The failure demonstrated the importance of curating training data and monitoring AI behavior. Takeaway for Educators: Teach data ethics and the importance of curation in AI training. Discuss the consequences of neglecting proper oversight. Thought for Students: The quality of an AI system depends on its training data. Be mindful of what you feed your algorithms. Final Thoughts AI has the power to revolutionize the workplace, but only if used wisely. These failures serve as reminders that humans must guide AI development. For educators, these stories are opportunities to prepare students for thoughtful, ethical, and informed AI use. Remember: Mistakes aren’t the end—they’re a chance to learn. Equip your students to face AI challenges head-on and contribute to a better, smarter future. Our new course, AI for the Workplace , helps educators and learners navigate this evolving landscape. This program provides an industry-recognized certificate and equips students with practical skills to harness AI as a versatile tool across various career paths, trades, and technologies. The course bridges the gap between understanding AI concepts and applying them effectively in real-world scenarios. Want to learn more? Click here or call us at 913-764-4272 to schedule a free 20-minute demo of any of our courses and certifications.